Шаблоны писем в поддержку магазинов США

Hello, could you please update me on the status of my order #[ORDER]? Thank you.

Hello, I would like to cancel order #[ORDER] before it ships. Please confirm the cancellation and refund. Thank you.

Hello, I need to change the shipping address for order #[ORDER] to: [ADDRESS]. Could you update it before the order ships? Thank you.

Hello, I would like to return item [ITEM] from order #[ORDER] for a refund. Could you send a prepaid return label and instructions? Thank you.

Hello, I have several orders (#[ORDER1], #[ORDER2]) going to the same address. Could you combine them into one shipment? Thank you.

Hello, order #[ORDER] is marked as delivered, but I have not received it. Could you look into this and advise the next steps? Thank you.

Hello, item [ITEM] from order #[ORDER] arrived damaged/defective. Could you arrange a replacement or a refund? Photos are attached. Thank you.

Hello, could you email me an itemized invoice/receipt for order #[ORDER]? Thank you.

Hello, do you ship to package forwarding addresses within the US? I want to make sure my order can be delivered to a forwarding warehouse. Thank you.

Hello, I forgot to apply promo code [CODE] to order #[ORDER]. Could you apply the discount or advise how to proceed? Thank you.

Hello, could you upgrade the shipping method on order #[ORDER] to faster delivery? I am happy to pay the difference. Thank you.

Hello, is item [ITEM] going to be restocked? Could you notify me when it becomes available? Thank you.